How does the concierge service work?
All of our houses come with one of our three levels of concierge service. They always include a turnkey welcome and the presence of a local contact to ensure a worry-free experience.
- Essential Concierge: House preparation for your group and reservation of your transfers (arrival and departure).
- Tailor Concierge: A concierge available until the day before your arrival to organize all your services and experiences.
- Club Concierge: Your dedicated concierge available before and throughout your stay to help you organize your dream vacation and assist with any last-minute requests.
If you wish to have a higher level of concierge service than what is provided in your house, you can select the one that best suits your needs at the time of your reservation with our advisors.