How does the concierge service work?
Each home comes with a level of concierge service tailored to its collection. All collections include dedicated support until your arrival and a personalised welcome by a local team member.
Essential Collection
The Essential Collection includes concierge support prior to your arrival and access to a selection of optional services, offering a unique glimpse into the made to measure holidays we create.
Signature Collection
The Signature Collection includes dedicated concierge support before and during your stay, as well as access to a selection of services and experiences carefully chosen by our local teams.
Iconic Collection
The Iconic Collection combines our most extraordinary homes with our highest level of bespoke holiday tailoring. Enjoy concierge support before and during your stay, as well as access to all our services and experiences.
